Особенности деловой переписки на английском языке/§3. The language of a business letter
Внешний вид
I. Recurrent patterns
As mentioned above the coordination between the salutation and the complimentary close should be observed in the most typical business letter layout. Besides, as we’ve stated above business letters may be formal, less formal or informal (friendly) with regards to the style. Thus we’ll dwell upon some recurrent phrases to be used in salutations, opening statements and complimentary closes of different styles.